Frequently Asked Questions

Everything you need to know about your fitness journey with Dynamo Fitness.

How long does shipping take for heavy gym equipment?

Standard delivery for large equipment like treadmills and power racks typically takes 5-10 business days. Smaller accessories are usually delivered within 3-5 business days.

Do you offer professional installation services?

Yes, we offer professional assembly and installation for an additional fee in most major metropolitan areas. You can select this option at checkout or contact our support team for a quote.

What is your return policy on fitness gear?

We offer a 30-day return policy on most items. Products must be in their original packaging and unused condition. Please note that return shipping costs for heavy machinery are the responsibility of the customer.

Does my equipment come with a warranty?

All Dynamo Fitness equipment comes with a standard manufacturer's warranty. This typically covers the frame for life and parts/motor for 1-5 years depending on the specific model.

Can I track my order once it has shipped?

Once your order leaves our warehouse, you will receive an email with a tracking number and a link to the carrier's website to monitor your delivery progress in real-time.

What payment methods do you accept?

We accept all major credit cards, PayPal, and interest-free financing options like Afterpay and Klarna to help you build your home gym now and pay later.