Returns & Exchanges
At Dynamo Fitness, we are committed to your peak performance and offer a 30-day return window for all premium exercise equipment and accessories. If you are not completely satisfied with your purchase, we provide a streamlined process to ensure you get the right gear for your fitness journey.
Return Process
- 1.Initiate Your Request
Log in to your account and navigate to the order history section to select the items you wish to return and receive a Return Merchandise Authorization (RMA) number.
- 2.Prepare Your Gear
Carefully pack your items in their original manufacturer packaging, ensuring all bolts, manuals, and accessories are included to qualify for a full refund.
- 3.Ship to Our Warehouse
Affix the provided shipping label to your package and drop it off at any authorized carrier location; please retain your tracking receipt for verification.
- 4.Inspection and Refund
Once our technicians verify the condition of the equipment, your refund will be processed back to your original payment method within 5 to 7 business days.